Terms & Conditions

Welcome to Velvet Avenue.
By using our website and purchasing from us, you agree to the following terms and conditions.

đŸ›ī¸ Orders

All orders are subject to availability.
We reserve the right to cancel or refuse any order if an item is out of stock or there is a pricing error.

đŸ’ŗ Payments

We accept major debit and credit cards, PayPal, and other secure payment methods shown at checkout.
All payments must be made in full before your order is shipped.

🚚 Shipping & Delivery

Delivery times are estimates only and may vary during busy periods.
For more information, please refer to our Shipping Policy.

â†Šī¸ Returns & Exchanges

You can return or exchange items within 14 days of delivery, provided they are unworn, unwashed, and in their original packaging.
See our Returns & Exchange Policy for full details.

âš–ī¸ Liability

Velvet Avenue is not responsible for indirect or consequential losses related to product use, shipping delays, or third-party services.

🔒 Privacy

Your personal information is handled in accordance with our Privacy Policy.

📧 Contact Us

If you have any questions about these terms, please email us at support@velvetavenue.co.uk

✨ Velvet Avenue — Timeless Style, Trusted Service.